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Information about Servers and Components

David Pletschacher
By David Pletschacher
• 5 articles

How do I perform a reset of the iLO5 interface on an HP server?

Rebooting (resetting) iLO In some cases, it might be necessary to reset iLO; for example, if iLO is not responding to the browser. Using the Reset option does not make any configuration changes, but ends all active connections to the iLO firmware. If a firmware file upload is in progress, it is terminated. If a firmware flash is in progress, you cannot reset iLO until the process is finished. iLO reset methods - Click Reset on the Diagnostics page in the iLO web interface. - Use the CLI or HPONCFG. For instructions, see the iLO scripting and CLI guide. - Use the iLO 5 Configuration Utility. - Use the server UID button on supported servers. - Use the iLO RESTful API. For more information, see here. - Use IPMI. For more information, see the iLO IPMI user guide. If none of these methods are available or working as expected, you must power down the server and disconnect the power supplies. Configure iLO Settings privilege First method Rebooting (resetting) the iLO processor with the web interfacePrerequisites Procedure 1. Click Information in the navigation tree, and then click the Diagnostics tab. 2. Click Reset. 3. When prompted to confirm the request, click OK. iLO resets and closes your browser connection. Second method Rebooting (resetting) iLO with the iLO 5 Configuration UtilityPrerequisites Configure iLO Settings privilege Procedure 1. Optional: If you access the server remotely, start an iLO remote console session. 2. Restart or power on the server. 3. Press F9 in the server POST screen. The UEFI System Utilities start. 4. From the System Utilities screen, click System Configuration, and then click iLO 5 Configuration Utility. 5. Select Yes in the Set to factory defaults menu. The iLO 5 Configuration Utility prompts you to confirm the request. 6. Click OK. 7. iLO resets to the factory default settings. If you are managing iLO remotely, the remote console session is automatically ended. You cannot access the iLO 5 Configuration Utility again until after the next system reboot. 8. Resume the boot process: - Optional: If you are managing iLO remotely, wait for the iLO reset to finish, and then start the iLO remote console. The iLO 5 Configuration Utility screen is still open from the previous session. - Press ESC until the main menu is displayed. - Click Exit and resume system boot. - When prompted to confirm the request, click OK to exit the screen and resume the boot process. 9. Optional: Use the default iLO account information to log in to iLO after the reset. 10. Reboot the server operating system. During the reset to the factory default settings, SMBIOS records are cleared. Memory and network information will not be displayed in the iLO web interface until the server OS reboot is complete. ALTERNATIVELY Performing a hardware iLO reboot with the server UID button When you initiate a hardware iLO reboot, the server hardware initiates the iLO reboot. Procedure To initiate a hardware iLO reboot, press and hold the UID button for 10 seconds or longer. The UID button/LED flashes blue 8 Hz/cycle per second to indicate that an iLO hardware reboot is in progress. Still need help? Contact Us

Last updated on Aug 01, 2025

How do I perform a reset of the iLO3 interface on an HP server?

You want to reset your iLO3 interface? Below is a guide to reset your iLO3 to its factory default settings. Resetting iLO3 to its default settings can be useful, for example, if you need to use the default login credentials or if all settings need to be reset. The guide is suitable for HP server models such as: ProLiant DL120 Gen7, ProLiant DL360 Gen7, ProLiant DL380 Gen7, ProLiant DL580 Gen7. 1. Reset to factory default settings during boot by pressing the F8 key: 1. Connect your server to the power supply and turn it on by pressing the power button on the front. 2. After turning on the server, let it continue the system startup until the text "Press any key to view option ROM messages" is displayed. Then press any key. Note: The text "Press any key to view option ROM messages" may not necessarily appear. If the text is not displayed, the second step can be ignored. 3. Now the relevant message for you, "iLO 3 Standard press (F8) to configure", is displayed. Press the F8 function key. 4. Use your keyboard to navigate to the "File" tab in the overview and then to "Set Defaults" to reset iLO3 to factory defaults, and confirm the operation "factory defaults" with the F10 function key. Confirm the next message again with the "Enter" key. 5. iLO3 will be reset, and this process will take a moment. After that, you can log in with the default data of iLO3, which are usually located on a sticker on the server case. Example sticker with login information on the server case: 2. iLO3 restart via web interface without configuration change: Resetting through this method can be useful if iLO3 is only responding slowly.Note: Restarting iLO3 via the web interface does not change the configurations; it only completes any running firmware updates and terminates active connections to iLO3.If network settings are changed or a firmware upgrade is installed, iLO3 may be automatically reset. 1. Access the iLO3 web interface and log in with your individual login data, which are usually located directly on the server case. Example sticker with login information on the server case: Note: When logging in to iLO3, there is no differentiation between upper and lowercase letters for the username. 1. Now expand the "Information" menu on the left side and then click on the "Diagnostics" tab. 2. Click on "Reset" and confirm again with OK. For further information about iLO3, please refer to the manufacturer's user manual. Still need help? Contact Us

Last updated on Aug 01, 2025

How do I perform a reset of the iLO4 interface on an HP server?

How do I reset the iLO4 interface on an HP server? If you want to reset your iLO4 interface, here's a guide on how to reset it to its default settings. Resetting iLO4 to its default settings may be necessary, for example, if you want to disable the Federal Information Processing Standard (FIPS) mode or if all settings need to be reset. The guide is suitable for HP server models such as: ProLiant DL160 Gen8, ProLiant DL360p Gen8, ProLiant DL360e Gen8, ProLiant DL380p Gen8, ProLiant DL380e Gen8, ProLiant DL385p Gen8, ProLiant DL560 Gen8, ProLiant DL580 Gen8, ProLiant MicroServer Gen8, ProLiant ML350p Gen8, ProLiant ML350e Gen8, ProLiant ML310e Gen8, ProLiant ML310e Gen8 v2, ProLiant DL20 Gen9, ProLiant DL60 Gen9, ProLiant DL80 Gen9, ProLiant DL120 Gen9, ProLiant DL160 Gen9, ProLiant DL180 Gen9, ProLiant DL360 Gen9, ProLiant DL380 Gen9, ProLiant DL560 Gen9, ProLiant DL580 Gen9, ProLiant ML30 Gen9, ProLiant ML110 Gen9, ProLiant ML350 Gen9 1. Reset to factory settings during the boot process by pressing the F8 key: Note: This method will delete all license and user data! 1. Connect your server to the power network and start it by pressing the power button on the front panel. 2. After powering on the server, let the system boot until you see the relevant message "iLO 4 Standard press (F8) to configure". Press the F8 function key. 3. Using your keyboard, navigate to the "File" tab and select "Set Defaults" to reset iLO4 to factory defaults. Confirm the action by pressing the F10 key and then pressing "Enter" to confirm the next prompt. 4. iLO4 will reset, which may take a moment. Afterward, you can log in using the default credentials for iLO4, which are typically located on a sticker attached to the server chassis. Example sticker with login credentials on the server chassis: 2. iLO4 restart via web interface without configuration change: Note: Restarting iLO4 via the web interface will not change any configurations, it will only complete running firmware updates and end active connections to iLO4.If network settings are changed or a firmware upgrade is applied, iLO4 may automatically reset.After completing the process, you can select the iLO icon if you previously installed the advanced iLO license on the server.The iLO icon is usually properly set up after a server restart. 1. Access the iLO4 web interface and log in with your individual login credentials, which are typically located directly on the server chassis. 2. Expand the "Information" menu on the left side, then click on the "Diagnostics" tab. 3. Click on "Reset" and confirm with OK. Example sticker with login credentials on the server chassis: Note: When logging in to iLO4, the username is not case-sensitive. 3. iLO 4 Configuration Utility Reset to Factory Defaults during Boot by pressing F9: Note: This process is only suitable for HP servers of Generation 9 and Generation 10, and can be performed directly on the server or through the remote console. This method will delete all license and user data! 1. Connect your server to the power network and start it by pressing the power button on the front. If the server is already running, restart it. 2. After powering on/restarting the server, allow the system to continue booting until you see the relevant message "System Utilities" displayed in the bottom left corner. Press the F9 function key to run UEFI System Utilities. 3. In the overview, select "System Configuration" and confirm by pressing "Enter". Still need help? Contact Us

Last updated on Aug 01, 2025

Factory Reset of a HPE Onboard Administrator Module

HPE Onboard Administrator - How to Reset the Administrator Password If the Administrator password has been lost, the user can reset the administrator password to the factory default that shipped on the tag with the onboard administrator module. The onboard administrator resets a lost password to Lost Password/Flash Disaster Recovery (LP/FDR) mode. To reset the administrator password to the factory default: Option 1: Using serial console 1. Connect a computer to the serial port of the active onboard administrator using a Null-Modem cable. 2. With a Null-Modem cable (9600 N, 8, 1, VT100) locally connect to the onboard administrator. 3. Open a suitable terminal window utility (Windows or Linux), and connect to the active onboard administrator. 4. Press and hold in the onboard administrator reset button for 5 seconds. 5. To boot the system into lost password modem press L. The password appears as the system reboots. Option 2: Using USB drive with a script file NOTE: If the insight display USB menu buttons are locked, then the serial port method must be used. If the LCD panel is locked, then a large -lock- symbol appears on the screen. In this example, the OA administrator password is set to: Password123 1. Create a text file named reset_password.cfg with the one line command: SET USER PASSWORD administrator Password123 2. Insert the flash drive with reset_password.cfg file into the USB port of the active onboard administrator. The LED on the onboard administrator indicates which OA is active. 3. Using the onboard administrator Insight display, navigate to the main menu, select USB Key Menu, and then click OK. 4. If insight display PIN protection is enabled, user are prompted to enter the PIN. Select accept, and then click OK. 5. Select Restore Configuration, then click OK. The USB flash drive in the onboard administrator is scanned and the available .cfg files are listed. 6. Select the reset_password.cfg file, and then click OK. 7. The confirm operation screen appears, click OK. 8. Log in to the onboard administrator with the user ID and password specified. How to create reset_password.cfg? Create a text file and save it as .cfg In the text file add a single line as follows Script sample #1 (changing password for Administrator): SET USER PASSWORD Administrator Password123 Script sample #2 (universal): SET USER PASSWORD - Command: SET USER PASSWORD "" [""] - Description: Sets a user's password. If user do not supply a password on the command line, user are prompted for one. In script mode, user must supply a password on the command line. - Access level/Bay level: OA administrator (can modify the full name of others); OA operator and user access level users can change their own passwords. - Restrictions: Only OA administrators can modify another user's password. Only the Administrator account can modify the password of the Administrator account. The argument is case sensitive. If the password is provided in the same line as the command and contains spaces or hash characters (#), it must be enclosed in double quotes. Script sample #3 (create admin user on all device bays): ADD USER admin hpinvent SET USER ACCESS admin ADMINISTRATOR ASSIGN SERVER ALL admin ASSIGN INTERCONNECT ALL admin ASSIGN OA admin ENABLE USER admin HPONCFG all  << end_marker <USER_INFO MODE="write"> <ADD_USER USER_NAME="admin" USER_LOGIN="admin" PASSWORD="hpinvent"> <ADMIN_PRIV value ="Yes"/> <REMOTE_CONS_PRIV value ="Yes"/> <RESET_SERVER_PRIV value ="Yes"/> <VIRTUAL_MEDIA_PRIV value ="Yes"/> <CONFIG_ILO_PRIV value="Yes"/> </ADD_USER> </USER_INFO> **Click **here for more information on Set user password from BladeSystem Onboard Administrator Command Line Interface User Guide. Still need help? Contact Us

Last updated on Aug 01, 2025